services   -   it support  |  voip  |  website hosting  |  corporate instant messaging

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2 Source offers consultancy on a wide range of IT services. We can give advice on web development and getting the most out of the internet for your business, as well as offering web hosting and design services for those without an online presence.

We have our own in house IT support team who are able to give advice on, general IT setup, installation of networks, pc's, servers, and telephone systems, Antivirus, AntiSpam, Antispyware recommendations, and other Security related services and products.

We also offer a full range of IT support services, ranging from basic help desk telephone support through to a full offsite managed support service with onsite remedial visits and unlimited remote support and telephone incidents - all for a fixed price per machine.

A well-managed IT function can mean the difference between an efficient organisation and one that struggles to be effective. Computer networks are commonplace in many organisations and even stand alone PCs can provide a key role in the running of a company. A breakdown within the IT infrastructure can therefore cause a huge knock-on effect.

With so much at risk, it is essential to protect these IT systems and to quickly identify and resolve any problems that occur. Internally this can include utilising anti virus, antispyware and antispam software, installing and regularly updating firewalls and maintaining regular back ups; externally it can be enhanced with a support contract that covers the maintenance and management of the above which are usually considered inhouse tasks, as well as a quick response for equipment failures, network problems and software application errors.

Despite the level of risk, 50% of respondents to an on-line consultation revealed that they currently have no dedicated IT staff - IT support is usually just a problematic add-on task for an already busy employee or catered for by friends and volunteers who in most cases are not fully proficient in many IT support tasks.

Increasingly the option to outsource some core IT functions, to an established IT support company, is seen as a wise investment and an integral part of an overall IT strategy for organisations with or without internal IT staff. A survey from Synstar, of IT managers, found that over half those questioned were keen to outsource their infrastructure maintenance and 90% of them wanted to spend more time delivering strategic value to their organisation and less time troubleshooting.

So, whether you have no dedicated IT personnel, or your existing IT staff are stretched to the limit, it may be worth considering a contract for outsourced IT Support with 2 source ltd.